For KM That Works, Start With Strategy

Stephanie Barnes and Nick Milton live and breathe Knowledge Management (KM). In fact, I’d venture to say that KM–and specifically KM strategy–is their obsession.

That’s a good thing for the rest of us, because this week–thanks to the fact that Stephanie and Nick couldn’t keep the genie in the bottle (no way, no how)–we were able to publish their outstanding book, Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional.

Designing a Successful KM Strategy

Designing a Successful KM Strategy

What separates this guide from most of the KM references I’ve come across (including, frankly, several books we ourselves published) is an appealing lack of hot air. Barnes and Milton get right to the point. They don’t talk “around” the topic or offer platitudes–rather, as an extensive online sample (with ToC) shows, they present a roadmap for creating a KM strategy that’s tailored to your own organization’s unique needs.

In fact, now that I think of it, the map metaphor is an okay start, but I appreciate that this book presents the same sort of turn-by-turn directions I get from my favorite map app and the charming Aussie inside my GPS who enjoys telling me where to go.

“But…” I hear you ask, “is it dependable guidance? Is the book really going to help me with KM strategy?”

For that I’ll refer to the first review we’ve seen posted so far–from our friends at the SLA Knowledge Management Division. Reviewer Barbie E. Keiser writes, in part, that, “In 20 brief chapters, the authors advise readers how to succeed with their KM programs by building a KM strategy, step-by-detailed-step. The titles of these chapters indicate precisely what the reader can expect to find within, set forth clearly and succinctly. For those who are visual learners, the figures sprinkled throughout the book illustrate what the text describes in words. Each chapter ends with a summary and ‘next steps’ section that foreshadows what is to come in the following chapter; notes at the end of the chapter contain URLs for those who want to know more.”

Keiser concludes by saying, “Designing a successful KM strategy would be a useful addition to any knowledge manager’s reference shelf, destined for frequent and extensive consultation. In fact, I’d distribute copies to reluctant senior managers–required reading!”

For a limited time, buy the print edition for just $35.70 (with free shipping within the continental US), and avoid the $59.50 you may pay by putting it off. It’s an ebook, as well: for individuals, I recommend a direct purchase from the ITI ebookstore; for libraries and other organizations the ebook options are almost too numerous to mention.

Here’s to the success of your KM strategy!


About John Bryans

John B. Bryans is Editor-in-Chief and Publisher of the book publishing divisions of Information Today, Inc. (ITI) and its sister company, Plexus Publishing, Inc. Since 1979 John has worked in book publishing as an editor, book packager, and publisher. He began his career in the world of New York mass-market publishing, specializing in historical fiction and popular nonfiction before moving into technology publishing in the late 1980s. In 1995, at Online Inc., he launched CyberAge Books—a popular line of titles for online searchers, librarians, and business information professionals. In 1998 ITI acquired CyberAge Books and John joined the ITI staff on the edge of the Pine Barrens in rural southern New Jersey. Currently, he acquires and edits books and ebooks in diverse genres including library and information science and technology, cyberculture, education and careers in the information professions, educational technology, knowledge management, networking and customer engagement, indexing, and clinical research, and—regionally for southern New Jersey—mystery and suspense, history, nature and the environment. In 2001 he acquired and published Boardwalk Empire by Nelson Johnson, which inspired an Emmy-winning dramatic series on HBO and became the publisher's first New York Times bestseller.